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Announcement of Awardees and Launch of Impact Report

15 October 2025 | 12:00 PM EST

Join the growing list of these trailblazing companies

Is your outsourcing company POSITIVE IMPACT CERTIFIED?

Share your impact and CSR initiatives and get the chance to be named this year’s OA Outsourcing Impact Champion!

  • Get global recognition for your impact initiative
  • Become an industry trailblazer and inspire positive change across the outsourcing sector
  • Attract top talent that shares your values
  • Strengthen stakeholder relationships by letting them see your impact
  • Drive the conversation on "Outsourcing for Good" by sharing your insights

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About the OIR Report

The OA Outsourcing Impact Review (OIR) is an annual study by Outsource Accelerator, the world's leading outsourcing marketplace and advisory. This project is at the forefront of redefining perspectives on outsourcing, a powerful but often misunderstood business tool. At its core, the OIR aims to recognize the remarkable impact programs led by outsourcing companies globally.

This comprehensive report showcases the inspiring stories and far-reaching impacts behind the awarded initiatives. It aims to redefine perceptions about outsourcing and its potential for driving positive change.

Download the OIR 2024 Report

Positive change through outsourcing

These aren't just business success stories; they're narratives of companies making tangible differences in areas like community development, health, education, and inclusivity.

OIR 2024 in numbers

19

Finalists

OIR 2024 in numbers

12

Winners

OIR 2024 in numbers

4

Awards Categories

OIR 2024 in numbers

1

OIR Chammpion

Our major awards

We select winners in outsourcing companies of all sizes, plus an Overall Outsourcing Impact Champion.We recognize winners across four major awards according to business size: small (up to 5,000 seats), medium (5,001 to 30,000 seats), and large (30,001 seats and above).
Download the nomination guide

Awards package

For those selected as finalists and winners of the OIR Awards, Outsource Accelerator offers a comprehensive package of benefits and recognition opportunities. Here's what you can expect:

Winner’s Package

Being selected as one of the Winners of the OIR Awards gets you more than a logo to slap on your website.

  • A digital Winner’s logo for royalty-free use online and in print
  • An Outsource Accelerator-issued press release announcing the winners
  • A press release template suitable for release by your organization
  • An interview with your CEO in The Outsource Accelerator Podcast to highlight your impact initiative and win
  • Feedback and scoring on your entry as provided by judges
  • Recognition within the expansive Outsource Accelerator marketplace and community
  • Recognition on Outsource Accelerator’s website
  • Recognition on Outsource Accelerator’s social communities (LinkedIn, Twitter/X, Facebook, Instagram, TikTok, YouTube)
Finalist’s Package

Being shortlisted as a Finalist in the OIR Awards gives you the following:

  • A digital Finalist’s logo for royalty-free use online and in print
  • A press release template suitable for release by your organization
  • Recognition within the expansive Outsource Accelerator marketplace and community
  • Recognition on Outsource Accelerator’s website

OIR 2024 Winners

The inaugural edition of this first-of-its-kind analysis highlights the narratives and initiatives of shortlisted companies, showcasing positive societal impacts and fostering an understanding of how strategic outsourcing can drive change.

Project Genesis

Infosys BPM Ltd's Project Genesis is a comprehensive initiative aimed at empowering India's underprivileged youth through education. The project collaborates with universities, colleges, and NGOs to implement various programs, including Principal Conclave, Faculty Development Program, Skill Development Program, Student Connect Program, and Digital Classroom. By focusing on faculty development, curriculum innovation, and digital infrastructure, Project Genesis equips academicians and students with global business foundation skills and bridges the digital divide. The initiative also aligns its programs with industry requirements and domain-specific needs, ensuring students are corporate-ready upon graduation. Many beneficiaries are first-generation college students, making Project Genesis a transformative force in breaking down barriers and inspiring future generations to pursue higher education and career opportunities.

Education
In numbers
647,550total lives impacted across India since 2015
Making an Impact with 1%

Booth & Partners Philippines Inc.'s "Making an Impact with 1%" initiative demonstrates their commitment to environmental sustainability and social responsibility. By partnering with 1% for the Planet organizations, the company dedicates 1% of its topline revenue to environmental causes, contributing to reforestation and coastal conservation efforts. This approach aligns with the Outsourcing Impact Report and Awards, showcasing how outsourcing can be a force for good. The initiative also enhances employee engagement through volunteer activities, fostering a sense of purpose and community within the organization. By setting a high standard for CSR in the outsourcing industry, Booth & Partners Philippines Inc. demonstrates leadership in sustainability and creates a replicable model for others to follow.

Community Building
In numbers
$633,430contributed to six partner organizations since joining 1% for the Planet
SixEleven CALLS

SixEleven Global Services addressed the challenge of managing a diverse, multi-generational workforce through a comprehensive people-oriented strategy. Recognizing that standard engagement approaches were ineffective, the company conducted extensive research to understand the unique needs and motivations of each generation. Based on these insights, SixEleven implemented targeted programs including mentorship initiatives, flexible communication channels, and personalized career development plans. This approach significantly improved employee satisfaction, fostering cross-generational collaboration and integration. The strategy's success demonstrates SixEleven's commitment to creating a cohesive and engaged workforce, effectively bridging the generation gap and enhancing overall productivity and cooperation within the organization.

Community Building
In numbers
5,000strategically positioned seats across multiple locations
Little Learners Backpack Drive

IFIVE GLOBAL's "Little Learners Backpack Drive" is an initiative that addresses educational needs in underserved communities in the Philippines while fostering a sense of community within the outsourcing industry. The program focuses on areas with limited government support, providing essential school supplies to children in need. By engaging employees, suppliers, and clients in this effort, IFIVE GLOBAL strengthens social connections and enhances its corporate social responsibility impact. The initiative demonstrates how outsourcing companies can contribute meaningfully to local communities, going beyond their core business operations. The Little Learners Backpack Drive exemplifies a collaborative approach to social responsibility, showcasing the potential for the outsourcing industry to make a positive difference in education and community development.

Community Building
In numbers
296children equipped with educational tools and supplies
Health & Wellness Program with a Charity Match

Arcanys, a leading software development talent provider, has implemented a comprehensive wellness program focusing on the physical and mental health of its employees while giving back to the community. The program includes a free on-site gym, sponsored gym memberships, and the option to purchase sports equipment. Employees receive cash incentives for exercising, with matching donations to the Arcanys Early Learning Foundation. The company also organizes a SportFest event and provides sponsored sports watches that sync with their internal app, ArcWorkouts. Additionally, Arcanys offers free consultations with a nutritionist and a subscription to Mind You, a mental health platform. These initiatives demonstrate Arcanys' commitment to employee well-being and community engagement, aligning with their core value of taking care of their people.

Health & Wellness
In numbers
80,107workouts logged by Arcanys employees on the ArcWorkouts app as of July 31, 2024
Well-being Program

Innodata Knowledge Services, Inc.'s Well-Being Program demonstrates a comprehensive approach to employee wellness, integrating physical, mental, and financial health initiatives. The program offers various fitness activities, health screenings, and nutrition education to promote physical wellness. Mental health support includes counseling services, stress management workshops, and flexible work arrangements. Financial wellness is addressed through education workshops, retirement planning, and additional financial support programs. The initiative's success is driven by strong leadership engagement and continuous feedback, embedding wellness into the company culture. This holistic approach has led to improved employee health metrics, reduced absenteeism, and enhanced job satisfaction. The Well-Being Program has become a key differentiator for Innodata, attracting top talent and reinforcing its reputation as a caring employer, making it a strong candidate for recognition in the Outsourcing Impact Report and Awards.

Health & Wellness
In numbers
5,000diverse employees across 8 countries
OP360 Cares

OfficePartners360's "OP360 Cares" initiative demonstrates a sustainable approach to addressing educational inequalities in underserved communities in the Philippines and Colombia. Since 2020, the program has invested over $118,000 in nine schools, impacting thousands of students. OP360 Cares goes beyond financial contributions by establishing long-term partnerships with schools and engaging employees in volunteer work. The initiative focuses on improving technology access and infrastructure in local public educational institutions, addressing contemporary educational challenges. This approach exemplifies how corporate social responsibility can be deeply integrated into a company's culture, inspiring both leadership and employees to contribute meaningfully to social change. OP360 Cares showcases the potential for outsourcing companies to make a significant and lasting impact on education in the communities where they operate.

Education
In numbers
9schools supported by OP360 Cares across the Philippines and Colombia
CSR Education Support Program

Innodata Knowledge Services, Inc.'s CSR Education Support Program demonstrates a comprehensive approach to enhancing educational opportunities in the Philippines. The initiative, driven by strong leadership commitment, has established twelve computer laboratories with 205 computers across the country, benefiting over 33,000 students and teachers. Innodata's program aligns with the UN Sustainable Development Goals, focusing on long-term impact and sustainability. Employee involvement is central to the initiative, with dedicated CSR committees coordinating efforts at each facility. The company's holistic approach includes regular site visits, technical support, and the creation of smart classrooms and libraries. By empowering students with essential resources and skills, Innodata contributes significantly to the educational and societal development of the regions where it operates, making it a strong candidate for recognition in the Outsourcing Impact Report and Awards.

Education
In numbers
Over 33,000students and teachers empowered
Outsourced Learning Hub

Outsourced's Learning Hub initiative demonstrates a significant commitment to community development and education. The project focuses on enhancing educational resources at Santolan High School by creating a dedicated learning hub and donating essential technology and furniture. This effort expands students' access to modern educational tools, bridging the digital divide and empowering them to excel in their studies. By providing these resources, Outsourced is directly contributing to the future opportunities of the students, preparing them for success in an increasingly digital world. The initiative's impact on local education and its potential to transform students' learning experiences make it a strong candidate for recognition in the Outsourcing Impact Report and Outsourcing Impact Awards.

Education
In numbers
1successful learning hub established, with plans to expand to more schools
DEIB Program

Innodata Knowledge Services, Inc.'s DEIB Program showcases a comprehensive approach to fostering diversity, equity, inclusion, and belonging. The company launched i-GROW, a dedicated learning hub offering over 180 microlearning courses with gamified elements. Innodata's commitment is further demonstrated through Coursera licenses for high-potential employees and the creation of employee resource groups like SAGA and INDEED. The 2023 Great Place to Work® survey revealed an 88% satisfaction rate among new joiners, reflecting an inclusive environment. Innodata extends its DEIB efforts beyond the workplace, participating in Pride Marches and partnering with universities for events like the FutureFit Networking Conference. This comprehensive strategy has positively impacted employee satisfaction, retention, and organizational performance, positioning Innodata as an industry leader in DEIB initiatives and a strong candidate for recognition in the Outsourcing Impact Report and Awards.

Diversity, Equity & Inclusion
In numbers
5,000diverse team members across 8 countries
Pathways

Work for Impact Limited's "Pathways" initiative aims to transform the outsourcing landscape by combining ethical business practices with social and environmental stewardship. The Pathways program empowers young individuals from underserved communities with essential skills for sustainable employment through technology-driven remote education courses, micro-degree certifications, and mentorship opportunities. This initiative focuses on providing equitable employment opportunities in underserved regions, breaking intergenerational poverty cycles, and fostering a global community dedicated to positive change. By integrating ethical practices into outsourcing, Work for Impact contributes to inclusive economic growth and improved quality of life worldwide. The company's approach demonstrates how outsourcing can be leveraged as a powerful tool for good, driving societal and environmental benefits alongside economic success, setting new standards for positive and sustainable impact in the industry.

Diversity, Equity & Inclusion
In numbers
80individuals have participated in the WFI Pathways program, gaining skills for sustainable employment
Choose Africa: The #1 Remote Talent Market in the World

CRDLE is dedicated to tapping into Africa's high-quality talent pool, positioning itself as a bridge between African professionals and the global talent economy. The company assists business leaders throughout the entire process of building offshore teams in Africa, from talent identification to hiring and integration. CRDLE's comprehensive approach ensures a smooth transition for both employers and employees. With a strong commitment to promoting African talent, CRDLE actively works to inspire business owners to consider Africa for their offshore staffing needs. Through consistent and impactful messaging, the company aims to showcase the potential of the African workforce and encourage its inclusion in the global market, ultimately contributing to the continent's economic growth and professional development.

Diversity, Equity & Inclusion
In numbers
5x GrowthCRDLE has grown 5x since the beginning of 2024 by helping business leaders 'Choose Africa' for their business needs

Frequently asked questions

  • Call for Entries - May 30, 2025 EST
  • Deadline for Nominations - August 31, 2025 EST
  • Finalists - Announcement - September 15, 2025 EST
  • Winners Revealed / OIR 2025 Report Launch - October 15, 2025 EST

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