Outsourcing Impact Award on Diversity, Equity & Inclusion (Gold)
DEIB Program
© 2024 Outsource Accelerator Outsourcing Impact Review
Outsourcing Impact Award on Diversity, Equity & Inclusion (Gold)
DEIB Program
The Innodata Knowledge Services, Inc. Diversity, Equity, Inclusion, and Belonging (DEIB) Program is a shining example of how organizations can create inclusive, supportive work environments.
With a global team of over 5,000 individuals across 8 countries, Innodata's DEIB initiatives, such as the i-GROW learning platform and employee resource groups (ERGs), aim to foster diversity, inclusion, and belonging on a massive scale.
The Innodata DEIB Program has had a transformative effect on its workforce, increasing employee engagement, satisfaction, and overall retention.
The company’s i-GROW: Dedicated DEIB Learning Hub, which opened in March 2024, offers over 180 self-paced microlearning courses, incorporating gamified elements to make learning engaging and rewarding.
The program's evolution also included the establishment of employee resource groups (ERGs) such as the Sexuality and Gender Alliance (SAGA) and the Innodata Network for Disability Empowerment, Enablement, and Development (INDEED). These groups provide platforms for employees to connect, share experiences, and advocate for their communities.
Additionally, Innodata invested in Coursera licenses for high-potential employees, demonstrating its commitment to professional development and DEIB education. The company also initiated community engagement efforts, such as participating in Pride Marches and partnering with universities for events like the FutureFit Networking Conference.
The program's inception was driven by Innodata's commitment to fostering a culture where every employee feels valued, respected, and empowered, regardless of their background or identity.
Mission: To foster an inclusive culture that enhances employee satisfaction and drives organizational growth and innovation.
Vision: To unleash creativity and develop innovative solutions to the challenges faced in the ever-evolving data and technology industries.
Innodata's commitment to DEIB is reflected in impressive statistics:
Vladimir Zulueta - Project Manager - Strategic Management
Innodata’s comprehensive approach to DEIB has positively impacted employee satisfaction, retention, and overall organizational performance.
By prioritizing diversity, equity, inclusion, and belonging, Innodata has created a workplace where every employee feels valued and included, setting a benchmark for the industry and driving meaningful societal change.
An employee shared their experience as an officer of SAGA (Sexuality and Gender Alliance), noting the collaborative spirit and support from various departments in implementing LGBTQIA+ initiatives. This collaboration led to successful first-time events for the company, including distributing infographics about LGBTQIA+ issues and participating in Pride marches.
Moreover, an employee who participated in a Pride March event organized by the company also expressed how the event helped cultivate a sense of acceptance and equality, as employees from all backgrounds came together to celebrate diversity. The employee noted how these initiatives go beyond symbolism, fostering real connections and creating a safe space for all employees to feel valued.
In numbers
5,000
diverse team members across 8 countries
180+
self-paced microlearning courses offered through the i-GROW: Dedicated DEIB Learning Hub
38
learners on average completing each i-GROW course year-to-date
Established in Q4 2023
DEI Governance Council to advance DEIB strategies
88%
satisfaction rate reported by new joiners in the most recent Great Place to Work® survey
91%
of employees reported feeling physically safe at work
Now in its second year, the OIR Awards recognize outsourcing companies that have made positive impacts in areas such as community building, education, diversity, and health.
Accompanying the OIR Awards is the comprehensive OIR Report that analyzes each outsourcing company’s impact initiatives and highlights how their projects are transforming lives and industries.
This two-pronged campaign comprises an Outsourcing Impact Awards event, which honors outstanding impact initiatives by outsourcing companies, and an Outsourcing Impact Report, encapsulating the compelling case stories behind these initiatives.
By documenting and acknowledging the far-reaching impacts and corporate social responsibility efforts of outsourcing companies, we aim to foster a broader, more nuanced understanding of the outsourcing landscape and its potential to drive positive change.