Outsourcing Impact Review: Acquire Intelligence

Acquire Intelligence is redefining how outsourcing professionals can become community changemakers through Hearts That Serve, Hands That Build—a personal, grassroots initiative that supports disaster recovery, education, healthcare, and emergency response across the Philippines.

Rather than one-off or corporate-only programs, Hearts That Serve, Hands That Build empowers employees to turn compassion into direct action. Over 3,600 volunteer hours in the past year brought urgent relief to more than 1,800 people, including rebuilding homes after typhoons, delivering supplies to remote villages, conducting medical missions, and risking their own safety as volunteer firefighters. Grassroots fundraising, real-time updates, and a strong community feedback loop ensure relief is fast, relevant, and transparent.

Impact of “Hearts That Serve, Hands That Build”

From rebuilding the homes of 20 families devastated by Typhoon Pepito to delivering school kits and healthcare in far-flung areas, the initiative raised over 145,000 and applied every peso to where it was most urgently needed. Over 1,800 individuals received direct support—including food, health aid, shelter, and education—while innovative outreach and emergency services enhanced community resilience for the future. Notably, the model leverages impact data and public updates to drive ongoing engagement and continual improvement.

How “Hearts That Serve, Hands That Build” Started: A quick background

The initiative began with individuals like Kristine Barceta, who spearheaded the drive to rebuild homes in her hometown, and Lovely Jane Saladaga, who personally delivered school supplies to isolated mountain villages. Marlon Asiddao, a team member and volunteer firefighter, has brought lifesaving support during natural disasters for over a decade. The approach centers on servant-leadership and rallying support through personal and social networks—proving that small, committed teams can yield scalable, lasting results.

Relevant Statistics: Facts and Figures

• 1,800+ people directly supported in 2024
• 3,600+ volunteer hours logged across disaster, health, and education projects
• 145,000+ raised for community-driven funding, reaching victims, schools, and families in need
• 20 families’ homes rebuilt after typhoons through local fundraising and volunteer power
• 1,000+ hours spent personally reaching isolated communities with vital supplies

Positive Impact Created

The program has become a blueprint for community-rooted action: a typhoon-devastated street was rebuilt home by home, and consistent outreach gave vulnerable children the supplies and confidence to stay in school. Emergency responses have been recognized by local governments, and the transparent, data-driven system inspires continued support, empowering volunteers to adapt quickly to each crisis.

A Real Impact

During Typhoon Pepito relief, the funds raised in a day became roofing sheets and shelter for a family left exposed to wind and rain. Volunteers documented the transformation, encouraging others to join and sparking a wider neighborhood recovery. The approach has since been adopted for other needs—providing clean water, medicine, and resources as crises change—showcasing the ripple effect of grassroots, accountable giving.