Catalyst for Change Award in Community Building
CBE Cares
© 2025 Outsource Accelerator Outsourcing Impact Review
Catalyst for Change Award in Community Building
CBE Cares
CBE Customer Solutions demonstrates how employee-driven programs can fuel positive transformation across communities with its “CBE Cares” initiative—an approach that unites over 1,200 team members in the U.S. and the Philippines to create measurable social good alongside business excellence.
Through programs such as the Employee Community Outreach Program (ECOP), Partners in Education, and a longstanding United Way partnership, CBE empowers employees to drive impactful giving, support education, and build essential community resources. Initiatives are grassroots, with employees voting on which causes receive support, ensuring every action is timely, relevant, and deeply personal to local needs across Iowa, Tennessee, Texas, and the Philippines.
ECOP enables employees to contribute donations directly from their paychecks, with the option to receive mental health PTO in return. Partners in Education provides students with essential supplies, snacks, mentorships, and support for families in need, while United Way engagement sees CBE devote an entire month annually to fundraising, volunteering, and hands-on aid. In 2024 alone, CBE employees raised over $68,000 for United Way and supported more than 1,300 students with school supplies.
Founded in 1933, CBE Companies has always believed business can be a force for good. What began as a casual employee giving program evolved into a sustained, year-round initiative that formalizes donations, partnerships, and volunteering at every level—ensuring that employee-led giving is at the core of the company culture and impact.
Through direct donations, volunteer work, and educational investments, CBE Cares strengthens communities by offering not only resources but also mentorship, advocacy, and practical relief where it's most needed. Disaster relief efforts, such as an $18,000+ employee-driven donation after the 2023 Clarksville tornado, show the program’s ability to quickly respond to urgent needs while continuing to uplift entire communities.
CBE’s 2025 partnership with CASA of Central Texas resulted in over $3,400 being directly allocated to support children in foster care, ensuring every child has a CASA volunteer championing their needs. In the past year, this partnership helped 392 children access a dedicated advocate, changing lives with guidance and hope—demonstrating CBE Cares’ commitment to hands-on, life-changing engagement.
In numbers
$68,000+
raised for United Way campaigns in 2024, ranking #4 in Cedar Valley and earning “Way to Grow” recognition in Tennessee
$45,000+
distributed through the Employee Community Outreach Program (ECOP) to 12 community organizations nationwide in 2024
1,300+
students supported with school supplies through Partners in Education initiatives in Iowa and Tennessee in 2024
120+
volunteer hours contributed by CBE employees in 2024 to support community organizations and initiatives
Now in its third year, the OIR Awards recognize outsourcing companies that have made positive impacts in areas such as community building, education, diversity, and health.
Accompanying the OIR Awards is the comprehensive OIR Report that analyzes each outsourcing company’s impact initiatives and highlights how their projects are transforming lives and industries.
This two-pronged campaign comprises an OIR Awards event, which honors outstanding impact initiatives by outsourcing companies, and an OIR Report, encapsulating the compelling case stories behind these initiatives.
By documenting and acknowledging the far-reaching impacts and corporate social responsibility efforts of outsourcing companies, we aim to foster a broader, more nuanced understanding of the outsourcing landscape and its potential to drive positive change.