Outsourcing Impact Award on Community Building (Silver)
Innodata CARE (Community Advancement through Resilience & Education)
Innodata CARE (Community Advancement through Resilience Education) is transforming how outsourcing drives broad-based progress in the Philippines, proving that data-driven companies can go beyond efficiency to build more inclusive, sustainable communities.
Rather than treating community development as an add-on, Innodata CARE is fully integrated into business strategy—combining countryside job creation, educational partnerships, social care, and environmental stewardship. Initiatives address local needs with nationally significant impact: creating jobs outside urban hubs, donating tens of thousands of books, supporting children and vulnerable groups, and protecting local ecosystems.
In 2024, Innodata CARE created 500 countryside jobs, donated 85,000 books, established Smart Classrooms and libraries for 30,000 students, supported hundreds of children and 50 shelter residents, and raised PHP 189,000 (US$3,243) for employee calamity aid. The company planted nearly 2,000 trees, 800 mangroves, and conducted multiple coastal cleanups—directly benefiting over 20,000 individuals and families nationwide.
CARE was developed to leverage the outsourcing industry’s capacity for positive change—shifting the focus from Metro-centric growth to regional economic empowerment, modern education, and holistic resilience. Rather than one-off charity, it is a model for mutually reinforcing business and community growth, guided by employee ownership, sustained partnerships, and data-driven progress tracking.
Innodata CARE’s holistic approach breaks cycles of limited opportunity by connecting job creation, access to education, health, and the environment. By decentralizing outsourced work, partnering with universities, and mobilizing employee action, the company directly addresses rural unemployment, learning gaps, and community wellness—building prosperity that ripples outward.
In 2024, a partnership with Cebu Technological University (CTU) changed the lives of students like Ela (not her real name), a fourth-year IT student. Thanks to new books, Smart Classrooms, and a digital-ready Open Library, Ela could finally access modern resources, collaborate, and confidently prepare for her engineering career. This is just one of thousands of stories enabled by Innodata CARE—where facilities become the foundation for generational change.
In numbers
500+
jobs created in underserved regions through countryside recruitment and expansion in 2024
85,000+
books donated nationwide, with learning facilities serving over 30,000 students
Nearly 2,000
trees and 800 mangroves planted, plus multiple coastal cleanups conducted in 2024
70%+
employee participation in community and CSR programs across the year
Now in its third year, the OIR Awards recognize outsourcing companies that have made positive impacts in areas such as community building, education, diversity, and health.
Accompanying the OIR Awards is the comprehensive OIR Report that analyzes each outsourcing company’s impact initiatives and highlights how their projects are transforming lives and industries.
This two-pronged campaign comprises an OIR Awards event, which honors outstanding impact initiatives by outsourcing companies, and an OIR Report, encapsulating the compelling case stories behind these initiatives.
By documenting and acknowledging the far-reaching impacts and corporate social responsibility efforts of outsourcing companies, we aim to foster a broader, more nuanced understanding of the outsourcing landscape and its potential to drive positive change.