Outsourcing Impact Award on Diversity, Equity & Inclusion (Gold)
Innodata DEIB Program
© 2025 Outsource Accelerator Outsourcing Impact Review
Outsourcing Impact Award on Diversity, Equity & Inclusion (Gold)
Innodata DEIB Program
Innodata’s DEIB Program is setting new standards for equity, belonging, and inclusion across the global outsourcing sector—proving that when diversity is embedded in strategy, it drives tangible workplace transformation for over 5,000 employees in 8 countries.
Guided by the conviction that representation alone is not enough, Innodata integrates diversity, equity, inclusion, and belonging into every aspect of the employee journey. Core initiatives include the digital-first i-GROW DEIB Learning Hub, four empowered employee resource groups (SAGA, WIN, INDEED, PW), and progressive policies such as the Inclusive Dress Code and iFlexWork. Impact is measured through concrete results, not intentions—making DEIB a daily reality for teams worldwide.
As of 2025, 91% of employees report fair treatment regardless of gender or orientation, while 88% affirm a strong sense of belonging. Over 45,000 courses on allyship, inclusive leadership, and neurodiversity have been completed via the i-GROW Learning Hub. Employee resource groups (ERGs) advocate for and influence policy and foster visible cultural change, while new hires benefit from onboarding inclusion at the Neodatan Starter Hub. External partnerships with organizations such as PFIP and PBDN reinforce Innodata’s advocacy beyond the enterprise itself.
Recognizing that outsourcing is uniquely positioned to advance global equity, Innodata launched its DEIB Program as an integrated, people-first alternative to isolated or token initiatives. DEIB is now woven through learning, policies, and governance—empowering underrepresented groups, educating all staff, and ensuring lived experiences inform decision-making and growth.
Innodata's commitment to DEIB is reflected in impressive statistics:
Innodata’s holistic approach has driven lasting cultural change—employees who once felt marginalized are now leaders and mentors, and inclusive policies are not just promises but lived experiences. High belonging and fairness scores are anchored by visible representation, educational depth, and empowered advocacy, turning core values into everyday actions for thousands of employees.
Before launching SAGA, LGBTQIA employees at Innodata often felt compelled to hide their identities. With new ERGs, inclusive policies, and active participation in Pride, team members began using their chosen names, stepping into leadership, and mentoring the next generation. This transformation has redefined professional growth at Innodata and inspired broader community change.
In numbers
45,000+
completions on the i-GROW DEIB Learning Hub
88%
of employees report a strong sense of belonging
91%
of employees affirm fair treatment regardless of gender or orientation
5,000
employees in 8 countries are involved in the program
Now in its third year, the OIR Awards recognize outsourcing companies that have made positive impacts in areas such as community building, education, diversity, and health.
Accompanying the OIR Awards is the comprehensive OIR Report that analyzes each outsourcing company’s impact initiatives and highlights how their projects are transforming lives and industries.
This two-pronged campaign comprises an OIR Awards event, which honors outstanding impact initiatives by outsourcing companies, and an OIR Report, encapsulating the compelling case stories behind these initiatives.
By documenting and acknowledging the far-reaching impacts and corporate social responsibility efforts of outsourcing companies, we aim to foster a broader, more nuanced understanding of the outsourcing landscape and its potential to drive positive change.