Outsourcing Impact Review: Innodata Knowledge Services, Inc.

Innodata LEARN (Learning, Education, Access, Resilience, and Nurturing) is raising the bar for education-driven impact in outsourcing by combining community investment with talent pipeline development and lifelong learning for both students and employees across the Philippines.

This dual-impact approach ensures that students in underserved communities gain access to modern learning resources—while employees, fresh graduates, and future leaders continuously upskill for next-generation work. Partnerships with 18 universities, large-scale book donation campaigns, and innovative classroom facilities are coupled with future-focused internal training, leadership development, and the i-ELEVATE advancement program.

Impact of “Innodata LEARN (Learning, Education, Access, Resilience, and Nurturing)”

In 2024, over 85,000 books were donated nationwide—including 75,000 to Cebu Technological University, with accompanying Smart Classrooms, Open Libraries, and Ideation Rooms that directly benefited 26,000 students and faculty. Eighty fresh graduates were hired—5 promoted within their first year—while a 99% training compliance rate, 84% AIML upskilling completion, and 90.6% leadership program completion ensured the workforce was future-ready. Over 20,000 individuals—students, educators, employees, and their families—benefited directly from education initiatives in a single year.

How “Innodata LEARN (Learning, Education, Access, Resilience, and Nurturing)” Started: A quick background

Innodata LEARN was created to address systemic barriers: regional disparities in school resources, limited access to graduate jobs, and the rapid pace of tech change impacting the workforce. The initiative bridges community outreach and workforce development—establishing modern educational environments, creating new university-to-career pipelines, and investing in employee learning at every stage of the career journey.

Relevant Statistics: Facts and Figures

• 85,000+ books donated nationwide; 75,000 to CTU alone
• 26,000+ student and faculty beneficiaries at partner universities in 2024
• 80 graduates hired in 2024; 5 promoted within a year
• 99% workforce training compliance; 84% AIML course completion; 90.6% leadership program completion
• 20,000+ individuals impacted by education initiatives across students, employees, and communities

Positive Impact Created

Innodata LEARN transforms education from a charitable gesture to a long-term driver of resilience and prosperity. Students like Janelle (not her real name), who once relied on outdated textbooks, now learn and collaborate in state-of-the-art facilities, turning aspirations of global competitiveness into reality. Employees are upskilled for AI and future tech roles, while community confidence and graduate recruitment rise in tandem.

A Real Impact

Janelle, a second-year engineering student, grew up with limited books and crowded classrooms. With the launch of the Open Library and Ideation Room at CTU—stocked with up-to-date resources—Janelle’s learning shifted from photocopies to cutting-edge reference materials. She and her peers now win inter-school competitions, dream bigger, and feel equipped to engineer a better future for their communities—showing that investment in educational access translates into true opportunity and hope.