Outsourcing Impact Review: Select VoiceCom

Select VoiceCom is forging a new path for community impact in the outsourcing sector through THE SVC LEGACY: Bata, Bayani, Bukas, a flagship initiative that marries long-term child sponsorship with immersive employee engagement. Partnering with the Children’s Shelter of Cebu, Select VoiceCom’s program goes far beyond one-off giving, providing holistic, sustained support for the education, health, and personal growth of vulnerable youth while building a legacy of shared purpose and empowerment.

By backing each sponsored child from teenage years through career readiness—including OJT opportunities and the potential for future Select VoiceCom employment—this approach breaks the mold, offering not just resources but real pathways to lifelong independence and dignity. The initiative also activates teams across the company who design and run engagement activities that impart confidence, life skills, and mentorship—creating a ripple effect of development for both beneficiaries and volunteers.

Impact of “THE SVC LEGACY: Bata, Bayani, Bukas”

Select VoiceCom’s pilot project has directly benefited 14 vulnerable youth so far, meeting not only their day-to-day needs but also helping build the skills and self-assurance required for success. Supported by up to US$2,400 annually for child sponsorship, the program’s engagement activities—such as the “Speak with Confidence“ workshop—drive practical gains in communication and self-esteem while facilitating deep, authentic connections between Select VoiceCom employees and Children’s Shelter residents. Every quarter, new activities in wellness, sports, music, and mentoring further strengthen progress and community bonds.

How “THE SVC LEGACY: Bata, Bayani, Bukas” Started: A quick background

Building on a history of educational outreach since 2016, Select VoiceCom recognized the need to move from episodic support to a sustainable, impact-driven model. The initiative was launched with a clear vision to equip children not only for graduation but also for careers and life beyond, combining consistent financial investment with the direct sharing of employee skills, time, and encouragement.

Relevant Statistics: Facts and Figures

• 14 vulnerable youth directly benefited through pilot programs
• 100% of employee facilitators report stronger purpose and pride in their work
• Up to US$2,400 annually dedicated to ongoing child sponsorship
• Quarterly employee-led engagement activities: from sports to skills workshops, wellness, and music

Positive Impact Created

More than a charity, THE SVC LEGACY creates progress that is visible and deeply felt. In the “Speak with Confidence” workshop, all participants reported improved self-esteem and greater readiness for public speaking, echoing the sense of transformation observed by the facilitators. Employees leave each event more engaged and proud of their contributions, and Select VoiceCom’s regular tracking of progress ensures financial and developmental support is tailored for real, daily needs.

A Real Impact

“I learned how to speak confidently and the dos and don’ts when talking in front of people.” (Grade 11 participant)

“Being confident takes time. Give yourself time to practice because practice makes perfect.” (College participant)

Even the Select VoiceCom trainers found their views changed: “At first, they looked nervous, but by the middle and toward the end, we saw a 360-degree change. Seeing them smile and interact confidently was the most rewarding part. In my own way, I was able to share my knowledge and make them feel empowered.”