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Outsourcing Impact Award on Health & Wellness (Silver)

Be The Reason of Someone's Heartbeat

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Outsourcing Impact Review:

Be The Reason of Someone's Heartbeat by SixEleven Global Services and Solutions, Inc.

Outsourcing Impact Review: SixEleven Global Services and Solutions, Inc.

SixEleven Global Services and Solutions, Inc. is setting a new standard for Corporate Social Responsibility in the BPO sector through its “Be The Reason of Someone’s Heartbeat” initiative—a sustainable, employee-powered blood donation drive delivering life-saving support and community resilience to Davao City.

Partnering with the Philippine Red Cross, Southern Philippines Medical Center (SPMC), and the Subnational Blood Center for Mindanao, SixEleven has turned quarterly drives into an indispensable public health resource for the region. The initiative leverages strong local roots, servant leadership, and organizational culture to close gaps in blood supply, saving lives in emergencies, dengue outbreaks, and day-to-day hospital cases.

Impact of “Be The Reason of Someone's Heartbeat”

In February 2025 alone, 1,506 employees registered and 1,054 successfully donated—providing over 470 liters of blood and placing SixEleven among Davao City’s top three institutional blood donors. Over 1,000 employees have participated, many repeatedly. Emergency cases—including dengue surges—see blood delivered within hours, sometimes directly benefiting employee families. Internal metrics show a strong 70% donation success rate, with organizational engagement rates above 80% for all CSR programs.

How “Be The Reason of Someone's Heartbeat” Started: A quick background

Founded in 2005, SixEleven grew as a major homegrown BPO in Mindanao, with Davao City at the heart of its operations and mission. Recognizing the critical shortfall in local blood supply, SixEleven launched its blood drive in partnership with leading health institutions, structuring the program for quarterly replication, long-term sustainability, and high employee engagement. CSR, Wellness, and site coordinators manage execution and feedback for continuous improvement.

Mission and Vision

Mission: Support Davao’s healthcare system by providing a reliable, safe blood supply and cultivating social responsibility and teamwork among employees.
Vision: Demonstrate that outsourcing can deliver not just jobs and business growth, but deep, measurable social progress—saving lives and strengthening community ties year after year.

Relevant Statistics: Facts and Figures

1,506 registered and 1,054 successful donors in one drive; 470+ liters of blood delivered in February 2025
Top three institutional blood donor in Davao City
80%+ employee participation rate in company CSR programs
Consistent quarterly drives with growing hospital partnerships and a robust internal blood registry for emergency response

Leaders and Champions

CSR and Wellness Committees: Organize drives, manage budgets, track metrics, and innovate through process improvements
Site Coordinators (Maa, Mabini, GenSan): Ensure program consistency and hands-on execution
Senior Leadership: Model engagement and servant leadership by participating in donation events and championing social causes

Positive Impact Created

The initiative goes beyond numbers; every donation is a heartbeat saved. Employees regularly express pride in knowing their direct actions are helping families in real need, fostering deep engagement and strengthening bonds both inside and outside the workplace. SixEleven’s regular sharing of impact stories boosts morale and inspires community partners to collaborate in future drives.

A Real Impact

A recent emergency exemplifies the drive’s real-world impact: a young dengue patient urgently needed blood at SPMC, and because of SixEleven’s registry and partnership, life-saving units were secured within hours—helping not just the community but also the family of a SixEleven employee. The program’s ripple effect is evident as other companies begin to replicate the model, and the Red Cross Davao commends SixEleven for its impact and leadership.

Health & Wellness

In numbers

1,506

employees registered for the February 2025 blood drive

1,054

successful donors in the same drive, a 70% success rate

470+

liters of blood provided in that single quarter

80%+

participation rate across all CSR programs

About The Outsourcing Impact Review

Now in its third year, the OIR Awards recognize outsourcing companies that have made positive impacts in areas such as community building, education, diversity, and health.

Accompanying the OIR Awards is the comprehensive OIR Report that analyzes each outsourcing company’s impact initiatives and highlights how their projects are transforming lives and industries.

This two-pronged campaign comprises an OIR Awards event, which honors outstanding impact initiatives by outsourcing companies, and an OIR Report, encapsulating the compelling case stories behind these initiatives.

By documenting and acknowledging the far-reaching impacts and corporate social responsibility efforts of outsourcing companies, we aim to foster a broader, more nuanced understanding of the outsourcing landscape and its potential to drive positive change.