Outsourcing Impact Review: TDCX

TDCX Foundation is closing the digital education gap for underserved rural communities through its Digitized Library Program at Pupan Wittaya School in Udon Thani, Thailand. By transforming an outdated library into a modern, climate-controlled learning hub with digital tools, ergonomic facilities, and open public access, the initiative delivers lasting academic and community-wide benefits far beyond a typical donation.

TDCX collaborated with the World Vision Foundation of Thailand to assess local needs, develop energy-efficient infrastructure, and promote widespread community engagement. The upgraded library now serves as a vibrant space for over 2,900 individuals—students, teachers, parents, and residents from 10 surrounding villages—spurring improved digital literacy, inclusion, and lifelong learning in a region where such opportunities are rare.

Impact of “Digitized Library in Rural Thailand by TDCX Foundation”

The library directly benefits 217 students and school personnel and reaches roughly 2,800 community members. Every day, about 50 additional users from the broader community utilize the space. Since the transformation, the school has seen measurable improvements, including stronger digital skills, greater engagement in self-directed learning, and higher attendance rates. Key resources include 10 desktop computers, a laptop pre-installed with learning software, comfortable furniture, and a Go Green air-conditioning system—all managed by a dedicated library committee and supported by local volunteers. The model combines access, sustainability, and scalability to achieve a rural impact.

How “Digitized Library in Rural Thailand by TDCX Foundation” Started: A quick background

TDCX and its partners recognized that bridging educational inequality in rural Thailand required more than new equipment. The solution was holistic: climate-adaptive infrastructure, inclusive design, continuous learning programs, and ongoing local ownership. Students and community members now have access to a resource that fosters imagination, discovery, and future-ready skills.

Relevant Statistics: Facts and Figures

• 2,907 individuals reached: 217 students and staff, plus ~2,800 community members
• 50+ daily community users during the school year
• 10 desktop computers and a laptop, ergonomic desks, and climate-friendly air-conditioning provided
• Public access: The Continuous Learning program makes the hub open beyond the student body
• Comprehensive resource management by a library committee and community volunteers

Positive Impact Created

The initiative equips students with 21st-century IT and innovation skills, transforming the library into a lively learning space for research, 3D technology, and collaborative study. Teachers report better instructional opportunities, while students enjoy a comfortable, inviting environment that sparks creativity and fosters self-directed learning—echoed by increased usage and parental praise.

A Real Impact

Nawaphan Julavetch, Deputy Director of Pupan Wittaya School, shares, “The 3D Library Computer Donation Project greatly enhances students’ 21st-century skills, particularly in IT and innovation. Integrating 3D technology into the library fosters imagination, analytical thinking, and creative learning, while transforming the space into a modern, engaging learning hub.”

Two students note, “We truly appreciate our new digital library. The well-organized bookshelves, comfortable sofa sets, and air-conditioned environment create a relaxing atmosphere for reading. The availability of computers also allows us to spend more time researching and learning. We genuinely enjoy spending time in this library.”

These stories reflect a shift from limited access to a world of modern, relevant education.